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Accessibility declaration

AGH University of Krakow commits to provide the accessibility of its website in accordance with the provisions of the act from the 4th of April 2019 on the digital accessibility of websites and mobile applications published by public entities. The accessibility declaration pertains to the AGH IT Solutions Centre website.

  • Date of website publication: 2020-08-05.
  • Date of last substantial update: 2023-05-15.

Status of compliance with the law

Website is partially compliant with the act from the 4th of April 2019 on the digital accessibility of websites and mobile applications published by public entities due to discrepancies or exclusions listed below.

Unfulfilled requirements

  • Lack of visible focus on website elements apart from the upper tab menu and the footer.
  • Website does not have correct headline structure.
  • Website contains elements with an insufficient contrast ratio.
  • Inconsistent visual formatting of drop-down lists.
  • Website contains a tile menu not embedded in a list. The construction of the tile causes multiple repetitions of the same information – so called "stuttering" – by a screen reader.
  • Website contains information elements constructed out of tabs, which automatically switch content after focusing. Content of those elements is completely inaccessible with a keyboard.
  • Use of primitive formatting for visual positioning of information in the form of a table.
  • Website contains mulitple links with an identically specified destination, which lead to different locations.
  • Lack of a search function and site map.

Accessibility declaration preparation

Declaration has been created on: 2023-12-05.

Declaration has been created on the basis of self-assessment conducted by the public entity.

Date of last declaration review: 2023-12-11.

Feedback and contact information

In case of issues with website accessibility, please contact: mgr inż. Paulina Pietrzak, pomoc-it@agh.edu.pl. Kontaktować można się także dzwoniąc na numer telefonu You can also reach the contact person by calling 12 617 55 66. You can also submit requests to receive information that is otherwise inaccessible on the website or file complaints on the lack of provided accessibility by aforementioned methods.

Processing of requests and complaints pertaining to accessibilty

Every person has the right to:
- submit comments pertaining to the digital accessibility of the website or its element,
- file a demand to provide digital accessibility of the website or its element,
- request an alternative form of information that is otherwise inaccessible on the website.

The request must include:
- contact info of person submitting the request,
- specified page or page element, which the request pertains to,
- specified preferred form of requested information, if the request pertains to receiving an alternative form of information that is otherwise inaccessible on the website.

Processing of the request should take place without delay, no later than within 7 days. If providing accessibility or alternative form of information is not possible, it should happen no later than within 2 months from the date of the request.

Complaints and appeals
In case of failure to comply with the deadlines or request denial, you can file a complaint to the supervising authority by post or e-mail to:

Supervising body: Director of the AGH Rector's Office
Address: 30 Mickiewicza Ave., 30-059 Kraków
E-mail: biuro@agh.edu.pl
Phone: +48 12 617-45-54
Complaint can be also filed to the Commissioner for Human Rights.

Commissioner for Human Rights Website

Architectural accessibility

AGH University of Krakow Main Building

30 Adama Mickiewicza Ave.
30-059 Kraków

Mobile applications

none

Additional information

  • Information about the possibility of using the services of a sign language translator on-site or online
    In case of requiring the services of a sign language translator on-site or online, please contact the AGH Disability Support Department
    Website: https://www.dostepnosc.agh.edu.pl/
    E-mail: dostepnosc@agh.edu.pl
    Phone: +48 12 617-46-30
  • Stopka