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AGH e-mail

About the service

AGH e-mail is a tool used for communication in the form of e-mail. It is the only approved, official form of work electronic communication.

AGH e-mail is an „On Premise” service, meaning it is provided locally by the AGH University’s IT Solutions Centre. The e-mail environment is entirely hosted on servers that are part of the University's infrastructure, and it is managed and maintaned by the IT Solutions Centre's specialists.

Details on how to apply for an e-mail account are available in the following guide: AGH e-mail account registration.

We offer e-mail accounts for a variety of entities, such as University departments, faculties or centres.

The AGH e-mail login credentials are also used for authentication to services such as: AGH SSO, AGH Panel, Microsoft 365, USOS, UPeL.

 

IMAP/SMTP configuration

General
E-mail address AGH e-mail address
Incoming mail server (IMAP)
IMAP host name poczta.agh.edu.pl
IMAP port 993
Encryption SSL
IMAP username AGH e-mail address
IMAP password    Application password (Read more)
Outgoing mail server (SMTP)
SMTP host name poczta.agh.edu.pl
SMTP port 465
Encryption SSL
SMTP username AGH e-mail address
SMTP Password Application password (Read more)

Available to

employees, doctoral students, students and other entities

Support

IT Helpdesk

Connected services

AGH SSO, AGH Panel, Microsoft 365, AGH Cloud, USOS, UPeL

Technical specifications

E-mail address domain: @agh.edu.pl

Inbox capacity: 64 GB

Max. attachment size: 100 MB

Attached aliases: name.surname@agh.edu.pl

More info on aliases.

We offer the possibility of ordering a certificate for signing and encrypting e-mails. Read more: Certificates.

E-mail address domain: @agh.edu.pl

Inbox capacity: 64 GB

Max. attachment size: 100 MB

Attached aliases: name.surname@agh.edu.pl, student_ID_number@student.agh.edu.pl

More info on aliases.

E-mail address domain: @student.agh.edu.pl

Inbox capacity: 8 GB

Max. attachment size: 100 MB

Attached aliases: student_ID_number@student.agh.edu.pl

More info on aliases.

How to use

The AGH E-mail is available for PCs and mobile devices. It it possible to use the service via internet browser (Webmail settings), using a dedicated e-mail client: Mozilla Thunderbird, Outlook or on a mobile device using the default e-mail app for your operating system (AGH e-mail for mobile devices).

User guides

Frequently Asked Questions (FAQ)

  • Check whether you can log in to the AGH Panel.
  • Clear cookies and cache in the browser.
  • Check whether you can log in on another computer.
  • Recover your password - read more: Password change and recovery.

If you still cannot log in, contact the IT Helpdesk.

The status (role) can be checked in the AGH Panel in the "You" tab.

  • AGH Panel – AGH internal services – available to the employees, doctoral students and students of the AGH University,
  • Microsoft 365 – applications formerly known as Office 365 – available to the employees, doctoral students and students of the AGH University,
  • AGH Cloud – file storage space – available to the employees of the AGH University,
  • USOS – a system for the complex handling of the course of study – available to the employees, doctoral students and students of the AGH University,
  • UpeL – the University’s e-Learning Platform - available to the employees, doctoral students and students of the AGH University.

 

To log into mailing apps such as Thunderbird, Outlook, or mobile apps, you need to use a separate password generated by you in the AGH Panel. Read more: Application password.

Alias is an e-mail address. You cannot use it to log into any of the systems (always use your main e-mail address for that). Depending on the user group, an alias has the form of name.surname@agh.edu.pl or student_ID_number@student.agh.edu.pl. It can be set up in the identity settings in Webmail. Read more in the second step of the followin user guide: Setting up identities and creating a signature.

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